Client Relationship Manager

About the Role • We are looking for a dynamic and proactive Client Relationship Manager to join our team. • The primary focus of this role is to act as the first point of contact for clients, ensuring high-quality service while driving business growth through strategic lead generation and relationship building. Key Responsibilities • Resolve inquiries quickly via phone, email, or in-person to maintain high service standards. • Identify new business opportunities and build a strong pipeline of prospective clients. • Conduct cold calls and reach out to B2B leads to introduce company services, specifically cloud and digital transformation solutions. • Perform regular follow-ups with existing clients to ensure retention and address evolving needs. • Guide clients through the service portfolio to match them with the best business solutions. Mandatory Qualifications • 1 3 years of experience in sales, customer support, or relationship management. • Exceptional professional verbal and written communication skills. • Proven ability in cold calling, lead qualification, and negotiation. • Highly organized and goal-oriented in fast-paced settings.